SHOP POLICY

REFUNDS POLICY

We will provide you with a refund on full-priced items where:
  • •the items are in salable condition, in their original packaging with all tags attached
  • •the items have not been worn, damaged or washed •the original invoice as proof of purchase is provided
  • •the items are faulty (unless caused by you)

 

HOW TO RETURN/EXCHANGE

1.send the item to the below address:
MAAYAN PAZ
Yehuda Margoza 30 
6813626
Jaffa, Tel Aviv Israel
Israel

2.Please send us the return tracking number to: Maayanpazf@gmail.com, within 7 days of the order's receipt date.

Return shipping must be prepaid via traceable method (we recommend registered post) to ensure safe and documented delivery.

Once we have received your return, we will notify you by email and process your refund/exchange within 5 business days (please allow up to 10 business days for your refund to show in your account) your items received are different to the goods you have ordered We do not refund original shipping fees. Please note: we do not refund sale goods unless deemed faulty. Refunds will be made to the original purchaser’s credit card and will include shipping costs only for items deemed faulty

EXCHANGE POLICY

You may exchange your garment for any item of your choice (subject to availability).
Please note: sale items are final sale and cannot be returned for a refund. Exchanges will only be accepted if:
  • •the goods are in saleable condition, in their original packaging with all tags attached.
  • •the goods have not been worn, damaged or washed
  • •The original invoice as proof of purchase is provided.

 

MAAYAN PAZ

phone: +97277562231
email: maayanpazf@gmail.com

SHIPPING

To return your product, you should mail your product to: Yehuda Margoza 30, 6813626 Jaffa, Tel Aviv Israel

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.